CARVALHO, G. R.P. de. Sofrimento psíquico: representações sociais dos enfermeiros em ambiente hospitalar [Psychological distress: social representations of nurses in hospital environment]. 152 p. Master’s Dissertation – UFRN. Natal (RN). 2008.
Available at: http://repositorio.ufrn.br:8080/jspui/bitstream/123456789/14695/1/GysellaRPCO_DISSERT.pdf
Abstract: We believe that the dissatisfaction arising from the lack of belief in the possibilities of change in the workplaces causes difficulties to achieve professional results, regarding the professional psychological distress that currently fits into the context of mental health. This is a qualitative, descriptive and representational research aiming to discover how the professional nurses represent the very psychological distress from work in the hospital environment. This research was aided and supported by specific objectives of identifying factors that generate this suffering, in order to find strategies for defense and confronting these professionals in the hospital. 22 nurses participated in this research, officials of the University Hospital Onofre Lopes, located in the city of Natal – RN, with length of service in the institution more than one year and less than five, and they accepted, by signing the Term of Free and Informed Consent, to participate in the study. We use a multi-methodological approach: a questionnaire, a semi-structured interview and the Thematic-Drawing-and-Story Procedure adapted from Trinca with the support of the Theory of Social Representations and that nurses do in their psychological distress of the Central core. We reviewed the data from the results generated by the ALCESTE software, based on hierarchical categorization downward, leading seven classes used as categories: Work process: completeness vs. incompleteness; labor contradiction of the nurse; qualitative aspects of interpersonal relationships; hospital surveillance: Challenges, muteness and neglect; Expectations, conflicts and feelings in the work process; Leisure: the other side of the work process, and suffering generating aspects of in the work process. We consider, according to the analysis of quarters generated by the program, that SLQ houses in the central core of the representations; the SRQ and the DLQ the intermediary elements, and the DRQ the peripheral elements that nurses do in their psychological distress. We analytically adjusted the results in the three dimensions of belonging of social representations: Subjectivity, Inter-subjectivity and Trans-subjectivity. We infer that the interpersonal relationship, the extra work and the deviation in the role of nurse show themselves as the factors responsible for psychological distress. In that sense, the central core of SR of this profession is based on the level of trans-subjectivity and is understood as a Social Representation controversy.